Shipping and Return Policy

Shipping Policy
All items will ship within 48 business hours.  If there is a delay due to product availability you will be notified.  We will send an email including tracking information once your item ships.

Return/Exchange Policy
We will gladly exchange any defective gear and will ship a replacement within 1-3 days of receiving the defective item.  However, if you ordered incorrectly such as: wrong size ball or t-shirt you are responsible for all shipping costs to and from our warehouse.

You may request a refund within 7 days. Please ship items to the address below. The item must be new & unused or it cannot be refunded.  After 7 days all sales are final.

**Any International Trip Fan Wear and/or Uniform Kits are excluded from this policy and are non-refundable**

Return / Exchange Address:

Futsal Store USA
16758 W. 157th St.                                                                                                  Olathe, KS 66062

Questions/Concerns please contact Melissa Knox @